Utility Billing - 2020

This section includes general information on:

• Water and Sewer Rates
• Utility Bill Payments
• Garbage, Recycling, & Food Waste Rates

What is included in my Utility Bill

Utility bills incorporate charges for water, sewer and garbage collection. Billings are produced twice per year:

• Winter Billing period - Oct 1 to April 30
• Summer Billing Period - May 1 to Sept 30

Paying Your Utility Bill

You can pay your utility bill via:

• Online or telephone banking (not etransfers). Most Canadian Financial Institutions accept payments (Utility Account No. should be used as the account reference). Please contact your bank if you require any assistance setting up the payee;
• Cash, cheque or interac at our office (Current office hours are 9 am to 1 pm. Due to COVID-19 these hours may change. Please call 250-752-6921 to confirm);
• Mail a cheque: PO Box 130, Qualicum Beach, BC V9K 1S7. Date of post-mark is NOT accepted as the payment date. Post-dated cheques are encouraged. A receipt will only be issued if requested in writing; or
• Drop Box: A mail slot is located at the entrance of Town Hall nearest to the fountain (at 660 Primrose St).
  
  NOTE: We DO NOT accept credit card payments or etransfers.

Water and Sewer Rates

The Town of Qualicum Beach provides water and sanitary sewer services on a consumption based billing system. Council has adopted the following rates for water and sanitary sewer:

• Water Works Rate & Regulation Bylaw
• Sanitary Sewer User Rates Bylaw

Garbage, Recycling, & Food Waste Rates

Solid Waste, Recycling and Food Waste services for most residential properties are collected by an independent contractor through the Regional District of Nanaimo. Visit their website at www.rdn.bc.ca/solid-waste-and-recycling. View the Bylaw here (effective October 1, 2020).

Contact
Tammy Kobe
Collector
Phone: 250.752.6921
Email: tkobe@qualicumbeach.com